Account Deletion

How to request permanent deletion of your Clocky account and data

Last updated: September 7, 2026

1. Your Right to Delete Your Account

You may request the permanent deletion of your Clocky account and associated personal data at any time. Clocky is operated by Glitgrace. We respect your privacy and will process deletion requests in accordance with applicable data protection laws.

2. How to Request Account Deletion

Account deletion is handled by our support team. To request deletion:

  1. Send an email to support@glitgrace.in.
  2. Use the subject line: “Account Deletion Request – Clocky”.
  3. Include the following information so we can locate and verify your account:
    • Full name associated with the account (if provided)
    • Email address used to register or sign in to Clocky
    • Any username or account ID shown in the app (if available)
    • Platform (iOS / Android)
    • A clear statement that you want your account and related data permanently deleted

Support Email for Account Deletion:
support@glitgrace.in

3. What Happens After You Submit a Request

  • We will acknowledge your request, usually within 1–3 business days.
  • We may ask for additional verification to confirm that the request comes from the account owner.
  • Once verified, we will delete or anonymize your account data within a reasonable period (typically within 30 days, or sooner where required by law).
  • You will receive a confirmation email when the deletion process is complete.

4. What Data Is Deleted

Upon successful deletion we will remove or irreversibly anonymize:

  • Account profile information (name, email, etc.)
  • Alarm settings, schedules, and preferences stored on our servers (if any)
  • Support tickets and correspondence linked to your account (where feasible)
  • Other personal data associated with your Clocky account under our control

5. Data That May Be Retained

Certain information may be retained for a limited time where we have a legal obligation or legitimate need:

  • Records required for tax, accounting, or legal compliance
  • Anonymized or aggregated data that can no longer identify you
  • Information necessary to resolve ongoing disputes or enforce our terms

Local data stored only on your device (alarms, settings) can be removed by uninstalling the app.

6. Effect of Deletion

Important: Account deletion is permanent and cannot be undone. You will lose access to any premium features, history, and custom settings linked to that account. If you later wish to use Clocky again, you will need to create a new account.

7. Subscriptions

Deleting your Clocky account does not automatically cancel an active subscription with Apple or Google. To avoid further charges, cancel your subscription through the App Store or Google Play before or after requesting account deletion.

8. Contact

For account deletion requests or questions about your data:

Email: support@glitgrace.in
Subject: Account Deletion Request – Clocky

You may also use our Contact page and select “Account Deletion Request” as the subject.